At Kitty Comforts, we understand that unexpected changes in plans can occur. To ensure the efficient scheduling of our services and to provide the best possible care to all our clients, we have implemented the following cancellation and refund policy:

1. Cancellation Policy:

- Cancellations must be made no later than 24 hours before the scheduled appointment time.

- Clients can cancel their appointment by contacting us directly via phone or email.

2. Refund Policy:

- No refunds will be provided for cancellations made with less than 24 hours' notice.

- In the event of a cancellation made within the specified timeframe, we will make every effort to reschedule the appointment based on availability.

- Refunds will only be issued in exceptional circumstances and at the sole discretion of Kitty Comforts.

We value our clients' understanding and cooperation regarding our cancellation and refund policy. By adhering to these guidelines, we can ensure that our team can efficiently manage their schedules and continue providing exceptional care to all pets and plants entrusted to our services.

If you have any questions or require further clarification regarding our policy, please do not hesitate to contact us. We are here to assist you and provide the necessary support.